Skip to main content
J
Justin3020633906eq
Participant
June 2, 2023
Question

The app is stop working/ freezing

  • June 2, 2023
  • 1 reply
  • 368 views

Hi there,

 

My OS: MacOS 12

Photoshop Beta version: 24.6.0

Problem: I can only open the app and can't do nothing with it. It's being freeze when I try to open an image or import from Bridge. I have to Force quit it then re-open but still can do nothing.

This topic has been closed for replies.

1 reply

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
June 9, 2023

Hi @Justin3020633906eq 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices