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June 2, 2026

The Export As windows is not working (27.8 m.3559).

  • June 2, 2026
  • 1 reply
  • 24 views

The Export As window is not working: it doesn’t load its contents properly, and the Export and Cancel buttons don’t work as well. I can only close the window with Esc.

    1 reply

    CShubert
    Community Manager
    Community Manager
    June 2, 2026

    Hi ​@CsBence93 

    What's happening: This beta includes a significant under-the-hood update to how dialogs like Export As are rendered. While this update brings long-term performance improvements, some users are experiencing issues where the Export As window may not respond properly or fail to open.

    Things to try:

    1. Restart Photoshop — if you've been working for a while, a fresh restart may resolve the issue.
    2. Reset Preferences — hold Ctrl+Alt+Shift (Windows) or Cmd+Option+Shift (Mac) while launching Photoshop and confirm when prompted.
    3. Try Quick Export As PNG — as a temporary workaround, you can use File > Export > Quick Export as PNG to continue exporting your work while we address the full Export As dialog.

    To help us investigate further, could you clarify:

    1. Does the Export As window open at all, or does nothing happen when you select File > Export > Export As?
    2. If it opens, what specifically isn't working (e.g., settings not responding, export button not functioning, preview not loading)? Is it possible to share screenshots or a video of what your process is when this happens?
    3. Does restarting Photoshop temporarily fix the issue?

    Thanks,

    Cory - Photoshop Product Manager