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A
A. Liebl
Participant
September 11, 2023
Answered

"Time to update!" brown alert box won't go away with update.

  • September 11, 2023
  • 4 replies
  • 2622 views

Hello. I am on a Mac and logged into Creative Cloud. I am on the latest version of Photoshop Beta 25.0 and it says that I am running the most recent version.

In Photoshop Beta, "Time to update!" brown alert box won't go away even though I have most recent verson installed. When trying to work in Photoshop Beta, I can't access the dialog boxes along the top of the right side as this update box is covering them up. There is no "X" to close the alert and going to the included link does not close this alert either. I have tried restarting cloud and the app, as well.

Here is the message:

"Time to update! It has been five weeks since this Prerelease build was released. Please install the latest build via Creative Cloud to stay up-to-date with features and fixes. See Prerelease Announcements Online"

Thank you in advance for any help.

 

    Correct answer A. Liebl

    Axel, thanks for the speedy message!  Reset and reinstall of Creative Cloud did not work for me, so I tried uninstall of PS Beta and now the 25.1 version shows up for install 👍.  Installing now. Hopefully I don't have to do this every time, but not that horrible for a fix.

    4 replies

    P
    Piipsii
    Participant
    October 30, 2024

    Same problem but my computer is older and says it is not comptible with this latest update so I cannot update. The older version works except for that box being in my way.

     

      P
      Ph Laura Ciarlantini
      Participant
      December 13, 2024

      Hai risolto? Io ho lo stesso problema, ma non ho provato ancora a disinstallare e reinstallare, non so se é utile!! Aiutooo

      P
      Playful_creation0D45
      Participant
      December 30, 2023

      I have the same problem, so annoying!  I also updated as it stated.  It shouldn't be this difficult.

        A
        A. LieblAuthorCorrect answer
        Participant
        September 11, 2023

        Axel, thanks for the speedy message!  Reset and reinstall of Creative Cloud did not work for me, so I tried uninstall of PS Beta and now the 25.1 version shows up for install 👍.  Installing now. Hopefully I don't have to do this every time, but not that horrible for a fix.

          P
          Playful_creation0D45
          Participant
          December 30, 2023

          Did you get it fixed?  I'm having the same problem. Very frustrating.

            AxelMatt
            Community Expert
            AxelMattCommunity Expert
            Community Expert
            September 11, 2023
            quote

            Hello. I am on a Mac and logged into Creative Cloud. I am on the latest version of Photoshop Beta 25.0 and it says that I am running the most recent version.

             

            By @A. Liebl

             

            You are not on the latest version, it's 25.1

             

            To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

            • Win: Ctrl + Alt + R
            • Mac: Cmd + Opt + R

             

            If that fails, try to repair: https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html
            If this also doesn't help go uninstall/reinstall per the link above.
             

             

            My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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