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Participant
June 24, 2024
Question

"To access Firefly-powered features within Adobe apps, you must have genuine Adobe apps.

  • June 24, 2024
  • 11 replies
  • 20660 views

Hi, I am receiving the above message when trying to use generative fill in photoshop 25.9.1. It has been working fine up until now without any issues.

 

My subscription is via my place of work. My apps are genuine and are installed and updated via the Creative Cloud Desktop tool.

11 replies

Kevin Stohlmeyer
Community Expert
Community Expert
June 24, 2024

@Kevin31536085fdcy are you enterprise or teams managed? Your admin may need to allow access to the services.

Participating Frequently
February 12, 2025

Enterprise