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Participant
July 20, 2024
Question

Topbar freezing when opening 2. file

  • July 20, 2024
  • 1 reply
  • 187 views

After upgrading to 25.12 the topbar (with Files, picture, layers, help etc.) freezes after opening a 2. file.

 

With the first file all works but when trying to open the 2. it goes wrong.

All other functions work.

Trying to merge 2 open files in to a stack.

 

It worked last week.

Running om macbook pro with OS14.5 Sonoma

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1 reply

CShubert
Community Manager
Community Manager
July 22, 2024

Hi @Braja2000,

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

Thanks,

Cory - Photoshop Product Manager