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Lindy30453583u830
Participant
June 12, 2023
Question

unable to export images

  • June 12, 2023
  • 1 reply
  • 152 views

i have not been able to export images from photoshop, i receive an unknown error has occurred message, file empty

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1 reply

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
June 12, 2023

Hi @Lindy30453583u830 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

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