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Participating Frequently
August 26, 2024
Question

unable to launch Photoshop Beta on Mac OS Big Sur 11.7.10

  • August 26, 2024
  • 12 replies
  • 1212 views

Hello all,
I'm using a Macbook Pro with these configs:
 

I just installed photoshop beta from the creative clound but I am unable to launch it. It opens the launch screen for about a second and then crashes:

 

What should I do?


This topic has been closed for replies.

12 replies

CShubert
Community Manager
Community Manager
August 26, 2024

Hi @ritu5FC8 do you have any issues with Ps release version?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

Kevin Stohlmeyer
Community Expert
Community Expert
August 26, 2024

@ritu5FC8 is this your first time running the beta? Has it worked in the past?