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Participant
July 31, 2023
Question

unable to save my file

  • July 31, 2023
  • 2 replies
  • 202 views

How can I save my PS beta file? I've tried save, save as, save for web - with no success at all.

This topic has been closed for replies.

2 replies

Participant
August 22, 2023

I'm having the same issue but it doesn't happen all the time. When I restart my Photoshop Beta application and I am able to save my files but when I leave it for let's say the next day without closing my Photoshop Beta application, I open a new file and I'm not able to save anymore. I had no choice but to close the application and redo everything again and save it while it works at the moment. This is on Mac OS Monterey with silicon M1 chip.

CShubert
Community Manager
Community Manager
July 31, 2023

Hi @lanny81133 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.