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Participant
November 18, 2024
Question

whenever i use camera raw my upper tool bar does not respond.

  • November 18, 2024
  • 1 reply
  • 109 views

I have re installed Photoshop. It is only a problem on my Mac Book pro. 

This topic has been closed for replies.

1 reply

CShubert
Community Manager
Community Manager
November 18, 2024

Hi @tomkeyburn if it is specific to this machine here are a couple things:

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager