White borders appear/disappear while zooming

Question

Some white borders (sometiems just pieces) appear seeminly randomly around canvas while zooming (this doc has no white background/layers):

Wouldn't bother me so much otherwise, but when working on small images (at +/- 100% zoom), these borders are almost always visible, and only disappear roughtly at like <80% and >180% (these limits vary).

Affected OS: macOs Sequoia 15.4

CShubert · Accepted Answer

Hi @O. Inha

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac) 

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings

Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.

Thanks,

Cory - Photoshop Product Manager

O. Inha · Answer

Shift+Cmd+Opt launch seems to have fixed the problem, thanks!

Would rather not have to do that though, so here is system info:

Adobe Photoshop Version: 26.6.0 20250413.m.3042 b0b0848 arm64

Number of Launches: 2

Operating System: Mac OS 15.4.0

System architecture: Apple M4 Pro, DOTPROD, HybridCPU(10:4)

Physical processor count: 14

Built-in memory: 49152 MB

Free memory: 27606 MB

Memory available to Photoshop: 43344 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

DCX Version: 8.20.0

SAM SDK Version: 12.1.1

ACP.local Status:

- SDK Version: 5.3.0

- Core Sync Status: Reachable and compatible

- Core Sync Running: 7.4.0.31

- Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: v5.0.0-beta.11

Adobe Firefly: Please use any generative AI feature to view the latest version.

OpenColorIO version: 2.4.0

C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0

NGL Version: 1.40.0.10

Sophia Info:

- Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:105218 variationID:323229

Chalkboard: Enabled.

Chalkboard Doc Create: Disabled.

Precise Color Management for HDR Display: Enabled.

Alias Layers: Disabled.

Highbeam: Enabled.

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Large

HarfBuzz Version: 8.4.0

TextEngine: Unified Text Engine

======= GPU

Native API stable: True

OpenCL API stable: True

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

isGPUAllowed: 1

GPUName: Apple M4 Pro

GPUVendor: APPLE

Apple M4 Pro UNKNOWN, APPLE

IsNativeGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 38,654 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Display: 1

Display Bounds: (0, 0) -> (4112, 2658)

Display scale: 2

High DPI Monitor

Main Display

Display Type: HDR

------- Sniffer output

[0 ms]

Launch GPUSnifferThread

[1 ms]

Start RunAllAPIs

[1 ms]

Start GetSnifferResult

[1 ms]

/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/sniffer -baseTimeMS=3054621753 -comment=Photoshop Version: Adobe Photoshop 26.6.0 20250413.m.3042 b0b0848 arm64

[130 ms]

Start sniffer 2025-05-20 08:56:54

# Photoshop Version: Adobe Photoshop 26.6.0 20250413.m.3042 b0b0848 arm64

sniffer -baseTimeMS=3054621753 -comment=Photoshop Version: Adobe Photoshop 26.6.0 20250413.m.3042 b0b0848 arm64

{9 ms}

Start platform native

# displays: 1

Display 0

Display: 1

Main: TRUE

Built in: TRUE

Stereo: FALSE

Bounds: (0, 0) -> (4,112, 2,658)

Dimensions: (4,112 2,658)

Display scale: 2

Physical size: (344.702 222.816)

Pixel size: (0.0838284 0.0838284)

Dynamic range: (0 16)

Attached Device: (DeviceID name=Apple M4 Pro index=0)

# devices: 1

Device 0

Name: Apple M4 Pro

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: EMBEDDED

# attached displays: 1

1

GPU accessible RAM: 38,654 MB

VRAM: 0 MB

Dedicated System RAM: 0 MB

Shared System RAM: 38,654 MB

API version: 1.0 (1.0)

Device version: 1.0 (1.0)

Vendor name: APPLE

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

End platform native

{83 ms}

Start platform OpenCL

# displays: 0

# devices: 1

Device 0

Name: Apple M4 Pro

Preferred: TRUE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 38,654 MB

VRAM: 38,654 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 1.2 (OpenCL 1.2 (Mar 7 2025 21:04:06))

Device version: 1.2 (OpenCL 1.2 )

Vendor name: APPLE

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 2,034 GB / s

Compute score: 18,496.4

Device name string: Apple M4 Pro

Device vendor string: Apple

Platform name string: Apple

Platform vendor string: Apple

End platform OpenCL

{127 ms}

Exit code kExitNormal

End sniffer 2025-05-20 08:56:54

[kStatusNormal, kExitNormal]

[130 ms]

Finish RunAllAPIs

[132 ms]

Finish GetSnifferResult

------- Sniffer output

======= GPU

License Type: Subscription

Serial number: 94070027118073585779

GUIDBucket:

Composite Core GPU (comp_core_gpu): on

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (CompositingDocumentTabUI): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: /Applications/Adobe Photoshop (Beta)/

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 926,4G, 709,0G free

Required Plugins folder: /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/PlugIns/Required/

Primary Plugins folder: /Applications/Adobe Photoshop (Beta)/Plug-ins/

Installed components:

dvametadata.framework dvametadata 25.2.0.1

AdobeXMPScript.framework AdobeXMPScript 79.9690a87fc 79.9690a87fc

libdynamic-napi.framework Torq Native local

ICUUnicode.framework ICUUnicode 14.2.2.6bc0507

ICUConverter.framework ICUConverter 14.2.2.6bc0507

AdobeCrashReporter.framework AdobeCrashReporter 16.6.0.202408200234_79b4529

boost_system.framework boost_system 1

AdobeACE.framework AdobeACE 6.0.1 79.ffa74136341.

dvanet.framework dvanet 25.2.0.1

AdobeOwl.framework AdobeOwl

MediaCoreIF.framework MediaCoreIF 25.2.0.1

dvascripting.framework dvascripting 25.2.0.1

dvatemporalxmp.framework dvatemporalxmp 25.2.0.1

dvaappsupport.framework dvaappsupport 25.2.0.1

AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.1.1 79.4abff3a.

AIDE.framework AIDE 6.4.0 79.0edcdaae

dynamiclink.framework dynamiclink 25.2.0.1

dvaaccelerate.framework dvaaccelerate 25.2.0.1

dvametadataui.framework dvametadataui 25.2.0.1

AdobeARE.framework AdobeARE

AdobePDFPort.framework AdobePDFPort

dvaevefactory.framework dvaevefactory 25.2.0.1

dvastorage.framework dvastorage 25.2.0.1

ICUInternationalization.framework ICUInternationalization 14.2.1.6317df5

boost_filesystem.framework boost_filesystem 1

dvaworkspace.framework dvaworkspace 25.2.0.1

AdobeBIB.framework AdobeBIB 4.0.0 79.ffa74136341.

AdobeXMPFiles.framework AdobeXMPFiles 79.9690a87fc 79.9690a87fc

AdobeLinguistic.framework 16.0.0.1d87f11

dvaplayer.framework dvaplayer 25.2.0.1

filterport.framework filterport 29.0.0.2

PlugPlugOwl.framework PlugPlugOwl 12.0.0.14

dvaaudiotoolkit.framework dvaaudiotoolkit 25.2.0.1

AdobeAGM.framework AdobeAGM 7.1.0 79.ffa74136341.

dvaadameve.framework dvaadameve 25.2.0.1

AdobeSVGRE.framework AdobeSVGRE 9.3.0 "79.5724c48."

AdobePDFL.framework AdobePDFL 17.0.0 79 . 3325af6e

dvavulcansupport.framework dvavulcansupport 25.2.0.1

dvacore.framework dvacore 25.2.0.1

aiport.framework aiport 29.0.0.2

AdobePIP.framework AdobePIP 8.2.0.16

AdobePDFSettings.framework AdobePDFSettings 1.7

AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.1.1 79.4abff3a.

dvatransport.framework dvatransport 25.2.0.1

xerces.framework xerces 3.2.3.0

exo.framework exo 25.2.0.1

AdobeXMP.framework AdobeXMPCore 79.9690a87fc 79.9690a87fc

AdobeJP2K.framework AdobeJP2K 4.0.3 79.6311509

dvaaudiodevice.framework dvaaudiodevice 25.2.0.1

LogSession.framework LogSession 8.2.0.16

PlugPlugExternalObject.framework 12.0.0.14

utest.framework utest 1

AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.6336193.

dvametadataapi.framework dvametadataapi 25.2.0.1

AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.ffa74136341.

CloudAILib.framework CloudAILib 29.0.0.2

SPBasic.framework SPBasic 29.0.0.2

dvacaptioning.framework dvacaptioning 25.2.0.1

AdobeCoolType.framework AdobeCoolType 10.0.3 79.ffa74136341.

boost_regex.framework boost_regex 1

boost_program_options.framework boost_program_options 1

dvamediatypes.framework dvamediatypes 25.2.0.1

AdbePM.framework AdbePM 1

boost_date_time.framework boost_date_time 1

dvauxpui.framework dvauxpui 25.2.0.1

dynamic-torqnative.framework Torq Native local

AdobeMPS.framework AdobeMPS 9.0.0.56718 79.a22178b4

dvaui.framework dvaui 25.2.0.1

dvauxphost.framework dvauxphost 25.2.0.1

MacMemory.framework MacMemory 29.0.0.2

boost_thread.framework boost_thread 1

AILib.framework AILib 29.0.0.2

ICUData.framework ICUData 14.2.2.6bc0507

dvamarshal.framework dvamarshal 25.2.0.1

aifm.framework aifm 29.0.0.2

Unified Extensibility Platform uxp-8.1.2-0-091bd7d

UPIC 2.6.0

Required plugins:

Optional and third party plugins:

GigapixelApplyImageDataFilter NO VERSION - from the file “/Applications/Adobe Photoshop (Beta)/Plug-ins/TopazGigapixelAIApply.plugin/”

GigapixelGatherImageDataFilter NO VERSION - from the file “/Applications/Adobe Photoshop (Beta)/Plug-ins/TopazGigapixelAIGather.plugin/”

Topaz Gigapixel AI NO VERSION - from the file “/Applications/Adobe Photoshop (Beta)/Plug-ins/TopazGigapixelAIAutomate.plugin/”

Duplicate and Disabled plugins:

GigapixelApplyImageDataFilter NO VERSION - from the file “TopazGigapixelAIApply.plugin”

GigapixelGatherImageDataFilter NO VERSION - from the file “TopazGigapixelAIGather.plugin”

Topaz Gigapixel AI NO VERSION - from the file “TopazGigapixelAIAutomate.plugin”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.0.0.122 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-9.0.0/"

CmdN: 1.24.7

UAB: 2.18.0-8

UAB4: npm:@ccac/universal-asset-browser@5.9.0

Loaded at: 43 ms - launch time impact: 76 ms

ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"

CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"

Loaded at: 3959 ms - launch time impact: 0 ms

Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder"

CCX Sharesheet UXP (Prepared) 30.24.0.0 - from the file "Required Folder"

CC Libraries Panel (Prepared) 4.10.74.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_4_10_74/"

CAPTURE: 2.0.41 STOCK: 4.2.6

Photoshop Facepile (Loaded) 1.8.0.0 - from the file "Required Folder"

Loaded at: 44 ms - launch time impact: 0 ms

In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"

Loaded at: 45 ms - launch time impact: 0 ms

Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"

Loaded at: 3542 ms - launch time impact: 0 ms

Generative Workspace (Prepared) 0.0.20.0 - from the file "Required Folder"

Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"

Photoshop Adjustments Panel (Loaded) 2.3.4.0 - from the file "Required Folder"

Loaded at: 3959 ms - launch time impact: 1 ms

Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"

Photoshop In App Messaging (Loaded) 4.5.10.0 - from the file "Required Folder"

Loaded at: 3959 ms - launch time impact: 0 ms

Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

Share Panel (Prepared) 1.0.12.0 - from the file "Required Folder"

Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"

Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.substance-3d.viewer.ps/"

IC popup message (Loaded) 1.0.0.0

Loaded at: 3522 ms - launch time impact: 0 ms

Multilayer Protection (Loaded) 1.0.0.0

Loaded at: 3523 ms - launch time impact: 0 ms

Discover Panel (Loaded) 2503.120.0.14 - from the file "Required Folder"

Loaded at: 3960 ms - launch time impact: 16 ms

Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"

Scan time: 0 ms - entries: 32

Installed TWAIN devices: NONE

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