Skip to main content
Known Participant
September 18, 2025
Question

windows on a second monitor crash

  • September 18, 2025
  • 1 reply
  • 56 views

when a selection is made with the mouse via the adjustment palette which is on a second screen, photoshop beta suddenly closes without a warning

1 reply

CShubert
Community Manager
Community Manager
September 18, 2025

Hi @André36678699dyam could you share your setup, screengrabs of what you are trying to do, etc so the team can try to recreate it please.  Does this happen all the time or just with this one file? Do you have the same issue on Ps release version or just Ps Beta?

 

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager