XP-Pen shortcut remote not working properly

I tried to submit a bug report and after detailing the issue along with screenshots and step-by-step instructions. I got an error that said duplicate titles are not allowed. 
 

WHAT?? 

When I started the submission, it checked my title for related content and there were only four posts back on version 25 so I selected none related and continued filling out all the details.

There was no way to move forward, I clicked on the edit description to see if changing the title would work and it started me over from the very beginning and hitting the back button landed me HERE where I am now submitting a question instead.

This is incredibly frustrating since I spent the time to detail the issue and it’s all gone. I don’t have time to troubleshoot your guys’ bug reporting and frankly it makes me NOT want to submit reports.

Either way, the XP-Pen shortcut remote works perfectly with the latest PS 2026 but when trying to import the settings to Photoshop Beta 27.8 the PS settings disappear from the config and manually mapping the keys doesn’t work either. Any manually mapped key does nothing in Photoshop.