$1 for a free 7 days trial? Oh sorry, 6 days trial!

Forum|Forum|4 years ago
October 4, 2021
2 replies
1772 views

I just registered for a free 7 days trial... First it's not free because Adobe charged me $1 right away on my credit card, I got the notification of that charge before receiving the confirmation email from Adobe!!! I thought that in this day and age that I would get the software right away, because I need it now... Nope, 24 hours delay, so the 7 days trial is a lie, it is 6 days really. I'm thinking of cancelling right away, and for good measure I will contact my credit card company to block them because they have already abused their powers by illegally charging that $1, who knows what will happen next.

Windows

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Rob_Cullen

Community Expert

FYI- After a Trial period, for which Adobe kindly charged you $1, your Trial converts to a full subscription and you are charged for the full Plan fee.

TBMK a 7-day trial begins when you download and activate the Creative Cloud Desktop App which is used to install the Apps for the trial. The Trial Apps are the full working versions of the Apps.

If you intend cancelling, do it now, or- you have 14days after the trial ends to cancel for a full refund!

CANCELLING CC SUBSCRIPTIONS

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

S

SJRiegel

Legend

That $1 charge may have just been a check to see if the card is active - watch and see if it get refunded in a day or two. (If this is the case, they should say so, but I have not read the terms of the free trial lately, so I can't say if they did or didn't let you know about this)

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