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Participant
June 30, 2017
Pregunta

100% zoom display size changed and now it's much smaller than it was before...

  • June 30, 2017
  • 2 respuestas
  • 972 visualizaciones

Hello! Any help would be so greatly appreciated! I was running some batch edits and photoshop stopped responding. Ever since I've started it back up, photos at 100% zoom are showing much smaller than they were before. Opening the same images (2400x1600) take up close to the whole screen in any other program when I click "show actual size" but in photoshop it shows very small at 100% zoom - it takes setting to 200% to take up the whole screen, which blurs the image.  I attached some screen shots of the same image open at 100% in Photoshop and 100% in Preview. I'm very aware of the existing never-ending thread about this topic from 2013ish, but have been using Photoshop CC on my retina imac for months and have not had this issue until just now. Photoshop was not set to "Open in low resolution" before, so just not sure what changed to make it this way all of a sudden. Any idea what the problem could be? THANK YOU!

    Este tema ha sido cerrado para respuestas.

    2 respuestas

    c.pfaffenbichler
    Community Expert
    Community Expert
    June 30, 2017

    Posting downsampled screenshots is not a good idea.

    Opening the same images (2400x1600)

    Just to make sure: That is 2400px x 1600px?

    What have you done for trouble-shooting so far?

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

    gener7
    Community Expert
    Community Expert
    June 30, 2017

    Could be a corrupt preferences file. That what I think when something goes wrong with Photoshop and you know you did not adjust it. Try a reset.

    Participant
    June 30, 2017

    Thank you for the suggestion, but still the same after reset.

    gener7
    Community Expert
    Community Expert
    June 30, 2017

    Let's look at your system info. Go to Help > System Info and click on the Copy button in the dialog. Paste the results in your reply.