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dean.p
Inspiring
April 2, 2024
Question

20 minutes after launch, PS 25.6 becomes laggy, loses all GPU enhancements.

  • April 2, 2024
  • 14 replies
  • 3003 views

I use Photoshop every day, and just updated to PS 25.6. Ended up reseting prefs, but there's a number of bugs, this is another one of them.


Seemingly quite random, after a while (and all of a sudden), any screen redraw or actions become incredibly laggy:

  • Animated zoom stops working
  • Drawing/Painting, nothing appears until I release mouse/stylus button (same with: Eraser, Spot Healing Brush Tool)
  • Clone Stamp, paints only on first click, then nothing else appears until I release mouse/stylus button
  • Free transform, when scaling selection, no preview refresh until I stop moving mouse
  • Almost like it's defaulting to CPU rendering or something (I'm a gamer, and have no issues with my GPU).
  • When I use the marque selection tool, and then try and move the selection, I get a "Program Error" message. And if I use the Eliptical marque, I get a weird selection (see attached screenshot).
  • A quick restart of Photoshop, fixes the other problems.... then at some random time, it'll start happening again... could be half an hour or more.


UPDATE: So an interesting thing that may not be a coincidence..... pretty consistent, 20 minutes after launch.


On a hunch, I launched Photoshop, and when Photoshop had finished loading, I started a Stopwatch. On 20 minutes, there was a white flicker and lost all GPU enhancements, no animated zoom, and all the other lag issues (as above). I quit PS and then restarted PS. Started stopwatch again... continued to edit pictures as normal. On 20 minutes, it happend again. Third time, photoshop was fine for an hour. Then later in the evening (and again the following day), I started PS, started a stopwatch again, did some compositing, and other stuff I usually do... there was a Flicker, lost all enhancements like before, looked at the stopwatch and it was 20 minutes. I wonder if there's some timed process in PS, like a recovery save, cache management or something withing PS that is at 10 or 20 minute intervals?

 

PS 25.6

Windows 10

RTX 2070

i7-8700K, 64GB RAM

Photoshop on my M.2. Scratch disc on a second SSD with an M.2 as secondary.

14 replies

D Fosse
Community Expert
Community Expert
April 3, 2024

The applications get updated, the GPU code is expanded and improved. This doesn't stand still. A "marginal" GPU/driver may work in one version and stop working in the next, because requirements have increased or error-checking added.

 

If you want this to work in Photoshop, installing the studio driver is the obvious place to start.

dean.p
dean.pAuthor
Inspiring
April 3, 2024

Yeah, I would normally agree, but like I say, I use Photoshop and Indesign every day... the very moment I upgrade PS and ID, I get these problems with PS and also I had Indesign crashing and corrupting files as a result, where Indesign has been pretty rock solid, and the previous version of PS was fine..... at this point, I think I will roll back to the previous PS and ID for now, maybe wait for the next update.

Cute James
Inspiring
April 3, 2024

I have an nVidia Quadro P1000 on my Windows 10 desktop PC, using the 537.70 drivers.

 

When Photoshop updated to 25.6, I experienced freezing shortly after launching the application, then trying to open an image and pan/zoom around it.

 

I rolled-back to the previous 25.5.1 release and everything is fine, so have disabled automatic updates.

 

It's possible that my nVidia drivers are out of date, however I prefer to use a slightly older version of PS rather than have to constantly update graphics card drivers.

D Fosse
Community Expert
Community Expert
April 2, 2024

It does sound like your GPU is conking out.

 

You say you're a gamer, but Nvidia's "game ready" drivers are often problematic with Photoshop, The "studio" drivers are much more stable. There may be no problems in some other applications, but this depends on the specific calls the application makes to the GPU. Photoshop uses the GPU in ways not many other apps do.