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Inspiring
October 18, 2018
Answered

2019—Kill the Home Screen, Guys!

  • October 18, 2018
  • 5 replies
  • 6383 views

Anyone remember CC 2015?  Same problem all over again until Adobe finally put that little check box at the bottom of the Home Screen to prevent it from opening again.

I'll repeat:  Disabling it doesn't work.  Legacy New Doc doesn't work.  Reinstalling and erasing prefs doesn't work.  Every time you save and close, it jumps into your face.  It's a bug.  Please admit it and get to work on it soon.  It's slowing down the workflow!

Thank you!

    This topic has been closed for replies.
    Correct answer gener7

    I noticed that this also happens when Photoshop is in trial mode, that is you cannot get out of the start screen. I know trial moded not the case with you, but can you try a sign out off your account, then a sign in on your CC app?


    And one final thing: Photoshop spreads files all over your system, so there is a method to getting rid of the scattered config files that remain and will poison any new reinstall. I'm not sure if you have seen this doc, but be sure you did what it said.

    Use the Creative Cloud Cleaner Tool to solve installation problems

    5 replies

    Participant
    October 29, 2018

    I'm having the same exact problem as Dale, and I'm running Mojave on an iMac with considerably more processor speed & RAM.

    I sure hope Adobe fixes this bug ASAP!

    Known Participant
    October 25, 2018

    Same problem here, same Mac OS spec!  Reverted to the old version until ADOBE sort this out.  Maddening!

    Inspiring
    October 18, 2018

    OK, a little more info on this topic IF anyone else is having this issue:

    System Info:  Mac High Sierra (current version)

    If you prefer working with the Application Frame OFF and are getting the Home Screen after saving and closing files (regardless of prefs resets and restarts, etc.), switching to Application Frame ON will result in the proper behavior.  After that, you can go back to working with Application Frame OFF and it will work the way it's supposed to.  It's still a bit buggy, however, as eventually the Home Screen will appear after working with multiple files, or a System Restart, etc. … — both with and without Application Frame ON or OFF — then, you just need to restart the program and repeat to get it working properly.

    danitosan
    Inspiring
    October 25, 2018

    Same problem here, it seems like I've got exactly the same configuration.

    High Sierra, Home screen disabled, Application frame (aka Photoshop on MS Windows) turned off. That home screen will pop up every time I close a document.

    D Fosse
    Community Expert
    Community Expert
    October 18, 2018

    No problems here either.

    But I suppose that's the definition of a bug - it doesn't happen for everybody all the time. If it did, it would have been caught.

    Chuck Uebele
    Community Expert
    Community Expert
    October 18, 2018

    I saw your post on the other thread about this. This is what my prefs are set to, and I have no problem with the screen showing.

    Maybe try resetting preferences if these settings don't work.

    Inspiring
    October 18, 2018

    Nope, just did all of that again (because you were nice enough to reply, and thank you for that) however, same sh*t.

    Here's my System info for anyone else:

    Chuck Uebele
    Community Expert
    Community Expert
    October 18, 2018

    Ummm, as D Fosse said, it might be some bug. I haven't heard of anyone having issues like that, but I'll have to ask around to some of the Mac users.