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Mark31522105owpx
Participating Frequently
February 25, 2024
Question

25.4.0 and i can not use the ai generate as it crashes photoshop..no export or save

  • February 25, 2024
  • 2 replies
  • 191 views

hi there i updated photoshop when it said there wa sa new update and just gone to use it today and i can not use the ai generate as it closes photoshop

 

also i can not save via export as it litterally does nothing....no error code either just does nothing and same with quick export option

 

any ideas as i need this for work and can not save anything

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    2 replies

    M
    Mark31522105owpxAuthor
    Participating Frequently
    February 25, 2024

    UPDATE it seems when creative cloud installed the latest 25.5 and stated so it actualyl can not have done with photoshop itself showing 25.4 so i uninstalled 25.5 and installed it again and its actually instlaled 25.5 this time lol god knows why it said it did it but had not

    M
    Mark31522105owpxAuthor
    Participating Frequently
    February 25, 2024

    also in photoshop whne i see details it says its 25.4 but when i open creative cloud it says 25.5 is installed and the only one i have installed yet photoshop itself states otherwise

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