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bainbru
Known Participant
November 14, 2019
Question

3D Image Dark

  • November 14, 2019
  • 3 replies
  • 2341 views

When I create a new 3D extrusion from the selected layer the image that opens is black. I am using V21.0.1 of Photoshop. Is there a setting or command that will reveal the correct image. I am using V21.0.1 of PS and don't remember this happening on older versions.

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    3 replies

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    November 28, 2019

    Hi

    I raised a bug report, a week ago, for this issue at the link below. You may wish to add your own comments

    https://feedback.photoshop.com/photoshop_family/topics/3d-gpu-preview-is-broken-in-v21

    Dave

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    February 22, 2020

    Just go to Scene properties and check remove hidden backfaces. It should not be necessary, but does work as a way around the dark GPU preview.

    Dave

    P
    Philpill1
    Participating Frequently
    November 16, 2019

    I have a similar problem.   After I opened a new photoshop file, I typed in TEXT using an orange color.  I then used 3d Extrude Text and the 3d rendering was dark.  1st Picture.   I then selected the “Text Front Inflation Material” and selected a default material from the materials panel and the Front Inflation Material appeared Properly and the proper coloration of the other surfaces appeared.  Second Picture 

    I use a Macbook Pro 2018 with 16 gigs of Ram and Photoshop 21.0.1

    I made a short video of the problem as well: 

    https://youtu.be/9wAjtYrry2U

    B
    bainbruAuthor
    Known Participant
    November 27, 2019

    I followed your path selecting the front inflation material however I do not see the default referred to. I experimented and found that when I moved to glow slider to 100, the image returned to normal.

    Mylenium
    Mylenium
    Legend
    November 14, 2019

    I would suggest you start by updating your graphics driver. Even minor changes in the code used for 3D hardware acceleration could cause shaders to not evaluate correctly/ break down. Of course also check the relevant preferences and settings in the 3D panel.

     

    Mylenium

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    bainbruAuthor
    Known Participant
    November 14, 2019

    Thanks for the reply. I checked the drivers and they are up to date. When the image appears in the 3D panel it is almost black.

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