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A
anyaw49914225
Known Participant
July 29, 2021
Question

3D not working in Photoshop 22.4.3

  • July 29, 2021
  • 2 replies
  • 592 views

Hi, I have tried everything to get 3d display to work and no success. I have tried the following
"If you are using Photoshop v 22.4 or 22.4.1 can you go to Preferences >Technology Previews and check "Deactivate Native Canvas" then close and restart Photoshop" and when my whole menu from 3d is grayed out. However, when its not selected I do get the menu but when I use the camera angle my image disappears.

 

Your help is appreciated.

 

Thank you.

This topic has been closed for replies.

2 replies

Pottorff-Graphics
Pottorff-Graphics
Participant
July 30, 2021

For what I do, a few years ago Photoshop 3d worked great. Issues since PS 2020 I make chages to materials only to render out exactly the same. Lighting controls are backwards and models are way dim. no longer import U3d. Cannot reinstall 2018..Never try and animate an imported model. Is this a way of forcing everyone to upgrade to the materials package? 

Glad I got all that off my chest. 

 

D
DERJUNG
Inspiring
August 11, 2021

Yes, I also noticed that with 3D. I just ran into the problem yesterday. In version 22.4.3 nothing works properly in 3D. Only display errors and the texture window always black. In PS 2018 the textures were always displayed more cleanly even without rendering. We took advantage of that and rendered a nice base once and then just multiplied the 3D bent texture over it. Yesterday the old job came back and in the current Photoshop it is not possible to get a clean texture without rendering. That was a real problem, because it was a huge timesaver. Now we have an old computer with a PS 2018 reactivated and need to finish the work there. Unbelievable, thanks Adobe. 

NB, colourmanagement
Community Expert
NB, colourmanagementCommunity Expert
Community Expert
November 15, 2022

Perhaps try resetting Photoshop preferences?

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customize per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

 

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\


  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.

  Library will now appear in the list - below the current user's “home” directory. ]

 

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

 

 

Note for those on macOS:

Preference preservation is affected by macOS permissions,

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

 

 

 

It may even be time to reinstall Photoshop.

 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
July 29, 2021

Another thing to check is your color mode. Are you in RGB?

~ Jane

    A
    anyaw49914225Author
    Known Participant
    July 30, 2021

    Hi Jane, yes I am in RGB.

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