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rv_el
Known Participant
June 30, 2019
Question

3dsMax heavily affecting Photoshop performance in Windows 10

  • June 30, 2019
  • 2 replies
  • 1739 views

I posted this same thing over on the 3dsmax forums but figured I'd try a shot in the dark here to see what ideas people have. Some ideas could be Windows 10 based, as I was very recently running all of this exact software on Windows 7 and it either wasn't a problem or wasn't as bad.

I built a brand new PC (specs below) and have noticed heavy performance issues in Photoshop in Windows 10 Pro.  3dsmax has been running great. Zbrush seems fine.  All programs seem to run pretty good while using them except photoshop which can feel almost unusable!

I have tried a lot of things to try to figure out what is going on and this is where I am currently at ::: 3dsMax being open affects the performance of Photoshop.  If I strip back processes and then run photoshop I can create a new layer pretty rapidly.  If I simply open 3dsmax (don't need to even open a .max file) and photoshop is immediately affected and creating a new layer is quite slower (and painting on it). I close 3dsmax and i'm instantly creating layers rapidly.

I'm looking for ideas on how to fix this. I've tried some Photoshop stuff like GPU on/off and following the help on performance. Resetting preferences.  Opening photoshop before anything else (also with as many apps closed as I could I.E. Greenshot etc...).  Disabling and trying to shut down Nvidia Experience as much as I could.  Latest nvidia drivers.  PC build drivers all updated (except the bios, which isn't old).  All apps are on "Primary display" (although the primary display is no.3)

Thanks!

PC

3dsMax 2018.4 / Photoshop CC 20.0.5 (latest) (tried turning off GPU perf which didn't help)

Windows 10 Pro
Intel x299 9960X / Asus x299 Deluxe II / H100i (good temps at idle and load)

G.Skill 64gb 3200  (windows mem test pass)

Samsung M.2 C drive.  2TB

EVGA GTX 2080Ti - Latest drivers.  Have tried shutting a lot of Experience down/off.

Corsair 1000w

This topic has been closed for replies.

2 replies

Ussnorway7605025
Ussnorway7605025
Legend
June 30, 2019

3d max and Photoshop are different sub-based software and not designed to work together... also Windows 7 is a very different beast to Windows 10

I would use Photoshop 2018 for any 3D work as the current build is unstable but there is little point to having them both running at the same time

R
rv_elAuthor
Known Participant
June 30, 2019

I'm not doing any 3d work in Photoshop. Only normal 2d work. Pretty straight forward stuff.

I'm on Windows 10 Pro.  I'm just saying when I used to be on Windows 7 it didn't seem to be as much of an issue.

I'll try a few things like the scratch disk. But seems odd with this machine to have any issue involving memory or disk.  But I can give that a shot. 

davescm
Community Expert
davescmCommunity Expert
Community Expert
July 1, 2019

Have you run Windows resource monitor, available via task manager, to see what resources 3DSMAX is using when idle?

Dave

Silkrooster
Silkrooster
Legend
June 30, 2019

Sounds like both apps are competing for resources.
Try increasing scratch drive

Try adding a secondary drive for the scratch drive

Try resetting the preferences

Run the system resource monitor to see what is happening

Run task manager and see the resources there as well.

Other than that maybe someone else has an idea. I don't have 3dsmax so can't confirm anything.

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