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A
Alex225075439km1
Participant
January 4, 2022
Question

A opção salvar como não funciona no photoshop. Uso um MacBook air está atualizado

  • January 4, 2022
  • 2 replies
  • 149 views

Atualizei o Photoshop e a opção salvar como deixou de funcionar. Atualizei o Sistema Operacional e reinstalei o Photoshop (versão mais recente do CC) e nada adiantou. Tem bastante espaço no HD. 

 

Só consegui salvar exportando, mas não é o que quero.

 

O que pode ser?

This topic has been closed for replies.

2 replies

J
J453
Legend
January 12, 2022

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
January 7, 2022

Hi there,

Sorry to hear that. Could you send over Photoshop's Help > System Info dialog text to us? You may copy the information and paste it a here.

 

Also, please try resetting the preferences of Photoshop and let us know how it goes: 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html


Regards,
Sahil

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