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Diggity D
Diggity D
Participant
April 19, 2022
Question

A persistent "conflict" is preventing me from updating to PS 23.3.

  • April 19, 2022
  • 1 reply
  • 275 views

This is the first time I've had any kind of issue with a Creative Suite update. Photoshop is not updating automatically and yesterday when I opened a jpeg and made a layered psd out of it so I could alter it, Photoshop refused to save the psd file. When I saved it as a jpeg, no problem. But now I'm getting this "conflict" message without any explanation as to what it is (see the attached video).

 

What's the smart play here?

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1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
April 19, 2022

Hi

Did you try restarting your MAC, see also this

https://helpx.adobe.com/download-install/kb/close-conflicting-processes.html

Diggity D
Diggity DAuthor
Participant
April 20, 2022

Actually, it's even simpler than that. I thought "- Adobe Photoshop 2022" was a signature to let me know I was updating the right thing. Once I realized it was telling me to quit the program before updating, everything was fine. Except for my own lingering embarassment, of course. Duh. 😉

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