A problem with the graphics processor when I downloaded the latest version of Photoshop

Forum|Forum|2 years ago
January 19, 2024
2 replies
1202 views

I have Windows 10 and Photoshop has been working fine until i loaded latest version november 2023. When i try to open the Camera RAW filter says: Camera Raw requires graphics processor acceleration to edit photos. Graphics Processors Compatibility Check says "OpenCL and DirectX is unvailable" ?

Bug

This topic has been closed for replies.

Ged_Traynor

Community Expert

@SariLa what GPU do you have in your system

S

SariLaAuthor

Participant

NVIDIA Quadro 1000M

Kevin Stohlmeyer

Community Expert

@SariLa The Quadro 1000M does not even come close to meeting minimum system requirements for Adobe Photoshop.

It only supports DirectX11 (DirectX 12 feature level 12 required) , has only 2 GB VRAM max (meaning you are most likely running under the 1.5 GB minimum) and is only 239 ops/sec (2,000 minimum recommended)

You need to upgrade your graphics card to continue using Photoshop.

https://helpx.adobe.com/photoshop/system-requirements.html

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded