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Mero30712540kovf
Participant
June 25, 2023
Answered

Accidental Payment

  • June 25, 2023
  • 1 reply
  • 214 views

HEY,

 

Im in dear neep of help because i started an free trial which than cost me 40euro. Is there anyone that can help me this money is very important. Is it possible to get the money back anymore..

    This topic has been closed for replies.
    Correct answer jane-e

    We can't help with billing on the public forum. You will need to contact Adobe Customer Care directly. There are two ways:

    Try the link to auto-open the Chat:
    https://helpx.adobe.com/contact.html?rghtup=autoOpen  
    Type "agent"

    If your browser blocks the Chat window, try the troubleshooting tips here:
    https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

    You can send a tweet to @AdobeCare.

    Do not reply to PMs, which are likely to be scammers.

    ~ Jane

    1 reply

    jane-e
    Community Expert
    jane-eCommunity ExpertCorrect answer
    Community Expert
    June 25, 2023

    We can't help with billing on the public forum. You will need to contact Adobe Customer Care directly. There are two ways:

    Try the link to auto-open the Chat:
    https://helpx.adobe.com/contact.html?rghtup=autoOpen  
    Type "agent"

    If your browser blocks the Chat window, try the troubleshooting tips here:
    https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

    You can send a tweet to @AdobeCare.

    Do not reply to PMs, which are likely to be scammers.

    ~ Jane

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