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June 18, 2020
Question

Actions lost after downgrade to 21.1.x

  • June 18, 2020
  • 1 reply
  • 177 views

Hi,

PS lost my actions and all preferences after downgrade from 21.2.

I desided to downgrade because PS lost GPU support in 21.2, even after drivers' update of grafic card.

I've checked user folders (Windows OS) - empty.

Previous vertion (before update to 21.2) was 21.1.x so this is the same folder of PS 2020, I suppose.

Is there any way to restore preferences and actions?

Big thank you for any help

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1 reply

June 18, 2020

Hi

Unless you backed up your settings beforehand you could be out of luck, going forward it's always a good idea to backup your settings.

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html