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Participant
February 1, 2024
Question

Adobe Abo wird doppelt abgebucht!

  • February 1, 2024
  • 1 reply
  • 200 views

Ich habe bei Adobe das Studenten Abo für 20€ monatl. abgeschlossen.

Abgebucht werden jeden Monat die 20€ und zusätzlich auch noch die 65€ von dem regulären Abo!!

Das macht keinen Sinn und kann nicht sein.

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1 reply

jane-e
Community Expert
Community Expert
February 1, 2024

@Luise351694920ejo 

 

I think you are saying you have both a subscription to Creative Cloud All App which includes Photoshop plus a second subcription to Photoshop. Is that correct? No, you don't need two subscriptions to Photoshop for yourself.

 

We cannot assist on these forums. You'll need to contact Adobe Customer Care by Chat or by X (Twitter). Try the link to auto-open the Chat:
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If your browser blocks the Chat window, try the steps here:
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Jane