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ryany73757915
ryany73757915
Participant
April 26, 2017
Answered

Adobe CC on Macbook freezes whole CPU after updating to macOS Sierra

  • April 26, 2017
  • 1 reply
  • 207 views

I just recently updated my CPU to the newest macOS, and ever since that my Photoshop CC app hasn't been functioning properly. I'm able to open it fine, and use it.. but after about 5-20 minutes (varies each time, and has happened 8 times already today) when doing something in PS my whole entire Macbook will just freeze: I'll get the beach ball, I can't move the trackpad because it becomes stiff like when it's run out of battery, thus I can't force quit or try anything.

Any solutions to this annoying problem? I have the latest PS installed as well.

Thanks!

This topic has been closed for replies.
Correct answer Derek Cross

Try resetting your Photoshop Preferences which you will find under the General Tab in PS preferences.

1 reply

Derek Cross
Community Expert
Derek CrossCommunity ExpertCorrect answer
Community Expert
April 26, 2017

Try resetting your Photoshop Preferences which you will find under the General Tab in PS preferences.

    ryany73757915
    ryany73757915Author
    Participant
    April 26, 2017

    Thank you, Derek. I will give that a try, and hopefully it will fix this annoying issue! Appreciate the help either way.

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