Adobe CS5.5 Cannot Use Calculations and Color Selections

Question

I am trying to create luminosity masks in CS5.5. Neither the calculations function nor select color and then select tones work. With calculations, as soon as I activate it I get a sigle polorized black and white filter overlay that is not editable and it just freezes computer, I cannot create a new layer and all menus in PS are grayed out. Same thing happens with color selections. I tried reinstalling PS and re-runing all the updates, but to no avail. Appreciate any input.

Jeff Arola · Answer

What operating system are you using?

I would reset the photoshop cs5 preferences as described below

https://helpx.adobe.com/photoshop/using/preferences.html

To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded