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Participant
June 25, 2019
Question

Adobe CS5.5 on my new computer

  • June 25, 2019
  • 1 reply
  • 106 views

I recently purchased a mac desktop that also has 1/2 its drive still windows so I can run my Adobe CS5.5 and quickbooks.  I go to open my photoshop and it says I am done my trial and need to purchase.  why can't I run this after I have already purchased this and my computer guy was suppose to transport it over to my new computer.  what do I do??

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    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    June 25, 2019

    Moving software  from one computer to another rarely works.  You really need to run the installation routine from disks or downloads.  And then enter your serial number when prompted for it.  Did you or your tech guy do any of that?

    Nancy O'Shea— Product User & Community Expert