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Participant
March 6, 2023
Question

Adobe Fonts randomly stop working.

  • March 6, 2023
  • 2 replies
  • 293 views

I have the latest version of Photoshop 24.2.0 and a few other CC apps on Windows 10 22H2. Fonts that I activate on the Adobe Fonts site, sometimes stop working. Photoshop just shows me the yellow warning triangle on text layers with a certain font. I haven't checked if it affects all text layers in a document, but every use of a certain font does get affected. Even when clicking Manage on the dialogue that pops up, does not show the font that I definitely have activated (e.g. it happened on a document with Poppins font last time, which was definitely activated on the site). It happens randomly and I didn't think to get screen caps since I was in a rush at work. The solution seems to be to restart CC and Photoshop, which is inconvenient at the best of times. Any solutions to stop this from happening?

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2 replies

CShubert
Community Manager
Community Manager
March 8, 2023

Hi @Anand283108289f3i sorry to hear this.  Have you tried these steps to resolve this?

 

https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

 

Kevin Stohlmeyer
Community Expert
Community Expert
March 6, 2023

Hi @Anand283108289f3i check your CC desktop app to make sure it is syncing properly. Also if it shows you have a pending update - you'll need to run that.