Adobe keeps telling me to buy Adobe Photoshop when I already have a subscription for it.

Question

I purchased a subscription on my account for Adobe Photoshop and successfully installed and used it on my iMac computer. Now, I want to install and use it on my Macbook Air using the Creative Cloud application, so I tried logging into Adobe on the Macbook Air and it keeps showing that I have to buy Adobe Photoshop in order to start using it. Why does it say this? I thought I could use my Adobe subscription on up to 2 computers, but so far, I have only been able to use it on the iMac.

TheDigitalDog · Accepted Answer

Again, you can install on as many computers as you wish but only have two activations running at one time. AFAIK, this has nothing to do with a trial period or otherwise.

Did you see:

https://www.adobe.com/products/photoshop/free-trial-download.html?sdid=JRSIL&mv=search&ef_id=CjwKCAjwoNuGBhA8EiwAFxomAxeWVpOrwwJMjNmdRbgEOvHIA36ErgAN3Idm8WdY_ezpVGDmzVba-xoCilIQAvD_BwE:G:s&s_kwcid=AL!3085!3!442365415565!e!!g!!trial%20adobe%20photoshop!1712238436!67643554460&gclid=CjwKCAjwoNuGBhA8EiwAFxomAxeWVpOrwwJMjNmdRbgEOvHIA36ErgAN3Idm8WdY_ezpVGDmzVba-xoCilIQAvD_BwE

Your free trial starts when you check out and it lasts for seven days. The trial will automatically convert to a paid Creative Cloud membership when it’s complete, unless you cancel before then.

J E L · Answer

@Please Read Yes, AFAIK, you can have the app installed on two or more computers and you can be signed in up to two computers at the same time, but you can only use the app on one computer at a time. Do you have the app open and running on both your iMac and your Macbook Air at the same time? If not, this might be something to work out with Adobe.

Can I install my Adobe app on another computer?

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