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mikewilday
Inspiring
December 27, 2017
Question

Adobe Knowhow Video Access

  • December 27, 2017
  • 2 replies
  • 7274 views

I was told by an Adobe Support agent that I should post in here to get access to my adobe knowhow videos. Apparently, Adobeknowhow.com is shutting down and I will no longer have access to my videos. I logged into my account and discovered, that even though I log in with my adobe ID my knowhow account is tied to a no longer existing email address. How can I get someone from Adobe to help me access and download my adobe videos? I want to be sure that i  don't lose access to the content. Could someone from Adobe please help me?

This topic has been closed for replies.

2 replies

Participant
January 26, 2021

Mike,

Me too. Bought many Adobeknowhow classes and never got the email for the
"new" enterprise website. Gone for now...Will keep looking

Derek Cross
Community Expert
Community Expert
December 27, 2017

There are free photoshop tutorials here: Products | Photoshop | Adobe TV

mikewilday
Inspiring
December 27, 2017

Thanks Derek, I am not looking for free photoshop tutorials. I am looking to get support for Adobe Know How.com. An Adobe support agent suggested I post here. I have no idea why but they told me I have no other options. All of the @adobeknowhow email addresses have been shut down and there appears to be no support but here in the forums.

Derek Cross
Community Expert
Community Expert
December 27, 2017

I don't know about Know How but these paid-for online tutorials are excellent (you can get a 30-day free trial): Lynda: Online Courses, Classes, Training, Tutorials