Adobe Photoshop 2020 raw black photo problem when opening images in Camera Raw 12.2.1

Forum|Forum|5 years ago
January 5, 2021
1 reply
1316 views

I am opening the RAW photo and I am facing a black screen when it should show the image. What is the solution please help!

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Problem or error

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nikunj.m

Legend

Hi,

We're sorry about the trouble with Photoshop & camera raw. Please go to the Preferences for Camera Raw by going to the Edit menu (on Windows) or the Photoshop menu (on Mac) in Photoshop, then Preferences, Camera Raw preferences. Then select Performance & disable the option to Use Graphics Processor. Once done, quit & relaunch Photoshop to check if that helps.

Let us know how it goes!

Regards,

Nikunj

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