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default7e5bxts0vzj7
Inspiring
December 8, 2021
Answered

Adobe Photoshop 2022 continuously freezing

  • December 8, 2021
  • 3 replies
  • 1670 views

I didn't have this issue when using the 7-day trial, it only happened when I purchased a subscription.

 

I have tried everything from updating all of my computer drivers, restarting my computer and changing the preferences on the software more times today than I have the entire year. I have completely given up, i am going to cancel my subscription and uninstall the software. I don't think there's a solution for this, just the generic "UpDaTe YoUr Pc, ChAnGe pReFeReNcEs".

    This topic has been closed for replies.
    Correct answer default7e5bxts0vzj7

    hello

     

    I wrote the above in anger and off the backlash from spending 4 hours reading every community support advice..

     

    It turns out I just needed to use a slightly older version of Adobe Photoshop which is compatible with my graphics card

     

    A lovely assistant called Somya helped me

    3 replies

    L
    Lumigraphics
    Legend
    December 29, 2021

    Please post a system report so we can see what tech specs your computer has.

    D
    default7e5bxts0vzj7Author
    Inspiring
    December 29, 2021
    Hello
    All sorted, just upgraded my pc

    Get Outlook for Android
    J
    JeffreyMoskowitz
    Participant
    December 29, 2021

    Hello. I am not an expert person in this matter. But I have a solution for you because the same issue happened to me. After that, I did a Google search and found this. The issue is fixed after applying the process mentioned there. I just updated the Graphics driver. I think you should update the graphics driver. Best of luck.

      Ranjisha Sengupta
      Ranjisha Sengupta
      Legend
      December 8, 2021

      Hi there,

      Sorry about the freezing issue experienced.
      Would you mind sharing the Photoshop version and your system specification? 

      Do we have any workflow as and when you see the lag or is it in general?
      What changes have you done to the preferences? Did you try re-installing it?

      We're here to help, just need more info.

      Thanks,

      Ranjisha

      D
      default7e5bxts0vzj7AuthorCorrect answer
      Inspiring
      December 8, 2021

      hello

       

      I wrote the above in anger and off the backlash from spending 4 hours reading every community support advice..

       

      It turns out I just needed to use a slightly older version of Adobe Photoshop which is compatible with my graphics card

       

      A lovely assistant called Somya helped me

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