Adobe Photoshop and Illustrator 2021 crashing my iMac (macOS 11.5) after saving due to Kernel Panic

Forum|Forum|4 years ago
July 23, 2021
2 replies
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when I save in photoshop and now in illustrator my iMac (2020) crashes and restarts saying because of kernel panic, my iMac is on big sur version 11.5 and all Adobe is updated to 2021 versions.

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macOS

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nikunj.m

Legend

Hi,

We're sorry about the trouble due to the iMac crashing because of a Kernel Panic while using Photoshop & Illustrator. As Kevin suggested, a Kernel Panic may occur due to a bad installation, hardware issues or drivers, etc. Would you mind confirming if the issue started after the latest macOS update (11.5) or were you facing this issue prior to the update as well?

If re-installing the apps as suggested by Kevin doesn't help, please check out: https://support.apple.com/en-in/guide/mac-help/mchlp2890/mac

Let us know how it goes!

Regards,

Nikunj