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A
Anonymous
December 1, 2016
Answered

adobe photoshop cc 2014

  • December 1, 2016
  • 2 replies
  • 636 views

I am using a lot of images on my pc. But some of them started to show an error at opening - The document "filename.psd" could not be opened. Does someone know how to restore a psd file by different methods or solutions?

    This topic has been closed for replies.
    Correct answer

    Now you may recover .psd image by any methods:

    - open it in another version of Adobe Photoshop one of the ultimate
    - saving it with another extension, it helps quite often
    - using some online file service, which are very popular now
    - applying third party software Photoshop Restore Toolbox, I mentioned that software I remembered, ow, here you can get its demo https://www.restoretools.com/photoshoprestore.html

    2 replies

    A
    Anonymous
    Correct answer
    December 14, 2016

    Now you may recover .psd image by any methods:

    - open it in another version of Adobe Photoshop one of the ultimate
    - saving it with another extension, it helps quite often
    - using some online file service, which are very popular now
    - applying third party software Photoshop Restore Toolbox, I mentioned that software I remembered, ow, here you can get its demo https://www.restoretools.com/photoshoprestore.html

    A
    Anonymous
    December 16, 2016

    It is strange but both your solutions were successful

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    December 1, 2016

    Are you using File > Open in Photoshop or are you opening the files from a folder via the operating system?

    ~Barb at Rocky Mountain Training
    A
    Anonymous
    December 6, 2016

    Yeah, but it was useless.

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    December 6, 2016

    Does "Yeah" mean you have tried both?

    Can you open any .psd files in Photoshop, or is it just certain files you can't open?

    If it's all files, it sounds like a Photoshop issue, and not a file issue. Have you reset your Preferences?

    To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings.

    —Preferences in Photoshop

    ~Barb at Rocky Mountain Training
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