Skip to main content
Participating Frequently
February 8, 2018
Question

Adobe Photoshop "Couldn't place the document because the drive isn't available"

  • February 8, 2018
  • 1 reply
  • 1967 views

Hello photoshop users,

I have a problem when it comes to placing images in Adobe Photoshop.

I have tried multiple images to see if it was just the image but i can't seem to place an image into my photoshop document.

Does anyone has a solution for this?

This topic has been closed for replies.

1 reply

c.pfaffenbichler
Community Expert
Community Expert
February 8, 2018

What are the images’ fullNames?

I wonder if their names or the names of one of the Folders might contain problematic characters.

Are the files stored on a local drive or on a network volume?

What have you done for general trouble-shooting so far?

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Participating Frequently
February 8, 2018

Well there just regular names like nameless.jpg nothing special really...


The files are saved on my own macbook hard disk.

Haven't done much because i'm fully clueless..

c.pfaffenbichler
Community Expert
Community Expert
February 8, 2018

What about the names of the Folders containing the image (and I mean all of them right up to the top)?

Can you open the images as opposed to placing them?

Haven't done much because i'm fully clueless..

Start by restoring the Preferences (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved) and otherwise follow the advice in the thread mentioned above.