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Participant
May 18, 2018
Question

Adobe Photoshop CS6

  • May 18, 2018
  • 1 reply
  • 520 views

Hello,

I just paid a lot of money for Adobe Photoshop CS6 from Yahoo online auctions, it came with the original box, DVD and serial number on the DVD sleeve.

However when I try to install it on my PC I am getting an error stating that the serial number is invalid.

This is a legitimate version that I purchased, why doesn't it work?

Regards

    This topic has been closed for replies.

    1 reply

    Legend
    May 18, 2018

    How do you know it is legitimate? Convincing fakes became a huge problem befire Adobe switched to subscription. CS6 is out of support now.

    Participant
    May 18, 2018

    Well what am I supposed to do now?

    Can I post a screenshot of the original box and serial number on the DVD as well as my receipt?

    Just because it is not supported does not mean it should not work.

    That's the stupidest thing I heard of ever.

    So Windows XP is not supported any more so it should stop working for the millions of people who already bought it?

    Do you actually think of what you about to say before spewing out garbage from your mouth?

    melissapiccone
    Community Expert
    Community Expert
    May 18, 2018

    Do actually think about who is here volunteering their time to help you? Keep being rude...

    CS6 is over 5 years old and not supported. You purchased a copy off the interwebs... not from Adobe. It's probably a pirated copy. So no, CS6 hasn't actually stopped working - your copy is fake.

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist