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defaultnhdv0kzm9xl2
Participant
October 23, 2020
Question

Adobe Photoshop CS6 Extended

  • October 23, 2020
  • 1 reply
  • 1637 views

I purchased this product for my daughter and she was never able to install the software due to the email filters at her school.  Can you help?  I believe it is unsupported now, further complicating the matter.  Thank you.

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1 reply

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
October 23, 2020

What year did you buy it. Adobe stopped marketing the 7 years ago.  If you just purchased it  you have been scammed.

JJMack
D
defaultnhdv0kzm9xl2Author
Participant
October 24, 2020

I purchased it in 2012.  I just found the box and the receipt and realized she was never able to install it.  We never used the software.  Adobe required a school email, and she could not receive emails from outside the school organization.  

 

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
October 24, 2020

What's precluding you from installing CS6 on your current system and activating it with the serial number? I'm not even sure why you need an e-mail address if you have the boxed disks.

 

NOTE 1 : Legacy Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds. See the help article below.
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

NOTE 2: Creative Suite cannot run on Catalina. Either downgrade your OS, set-up a virtual machine or get all new, 64-bit software. Your choice. https://www.adobe.com/creativecloud/plans.html

NOTE 3: Legacy Creative Suite is discontinued & unsupported. Use at your own risk.

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Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
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3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea— Product User & Community Expert
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