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Participant
March 30, 2021
Question

Adobe Photoshop Problem with zooming by trackpad

  • March 30, 2021
  • 6 replies
  • 5628 views

Hi, i'v problem whith photoshop 2021 when i zooming with trackpad the zoom going so slowly i need help to fix this problem.

Thank you

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6 replies

Participant
May 17, 2023

wow. 2 years later and apparently no change. have the same problem.

Participant
November 26, 2024

Let's add another year and a half to that now! 

Peter A Blacksberg
Participating Frequently
May 8, 2021

Same Problem.  Running Big Sur,  Tried reverting to PS 22.3 .. The first time I did this, the problem seemed better, then I accidentally upgraded and now revert DOES NOT solve the problem.  Leading me to think this is an element in the PS libary.    Problem manifests itself as zooming past a point and lagging.

It's disfunctional.

Peter A Blacksberg
Participating Frequently
May 8, 2021

Referencing Pinch zoom.   And yes trackpad works on all other apps.

 

ZacharyGalen
Participating Frequently
April 22, 2021

I have the same issue! It is SO frustrating! I did set the grid subdivisions from 4 (default) to 1, and that seems to have helped a bit, but this lag has certainly made the workflow difficult. Hoping Adobe fixes this soon!

Participating Frequently
March 31, 2021

I have this same issue on my MBP. (It was never a problem before the 2021 update. Currently I am on the 22.3.0 release.) It's like driving a schoolbus on ice--even when I tell it to stop, the file just keeps zooming until it slows to a stop on its own. I have to make quick small gestures and hope that I got it right. Sadly it's unusable right now. The trackpad works perfectly when I switch to other programs (including Indesign). Photoshop seems to be the culprit.

Participating Frequently
March 31, 2021

Amen. Are you on Catalina or BigSur? Im guessing when you do the keyboard shortcuts cmd & -/+ the zoom is fine? It is undoubtedly a PS compatability issue or bug. I'm gonna install an older version. Its just annoying knowing that moving forward, newer PS versions are going to be useless on this hardware.

Participating Frequently
March 31, 2021

I'm on Big Sur. It certainly could be fixed if Adobe wanted, it's a matter of how many people are affected.  Hopefully this one makes it up the priority stack. I'm sad you're experiencing this too, but glad I'm not the only one!

Community Expert
March 30, 2021

Hi, have you checked trackpad settings?

Participating Frequently
March 30, 2021

I don't think this is a mac trackpad preferences issue. All other apps, the trackpads are responsive. Photoshop CC 2021 latest update... Trackpad is super buggy, laggy and boarderline unusable for some tasks. Please see my attached video example. And thats a 1080 x 1080 canvas... Imagine this scaled up for larger files...

 

I know it might look like I zoomed in and out alot and it needed to catch up but theres no way the lag was EVER this bad in previous versions. Please PLEASE someone flag this so it can be fixed.. this becasue its unbarable 🤣

 

melissapiccone
Community Expert
Community Expert
March 30, 2021

Your movie isn't playing for me, but I don't have any problems on my Macbook Pro running Big Sur or my old iMac running Catalina and I'm running the latest update in PS. I live and die by my trackpad. Try the keyboard shortcut space + cmd and see if you are getting the same result. That will tell us if it's a trackpad issue or a PS zoom issue. 

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
melissapiccone
Community Expert
Community Expert
March 30, 2021

Are you pinching to zoom and in out? What about zooming in and out in other apps? Try it right now, reading this :). 

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist