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Participant
December 12, 2019
Question

Adobe Products Compatibility issue with macOS Catalina

  • December 12, 2019
  • 3 replies
  • 313 views

Just upgraded my Mac last night to Catalina.  NONE of my Adobe Products are working!!!  WTH?!?!?!

HELP!

 

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3 replies

Participant
December 12, 2019

Okay so I uninstalled all adobe products and reinstalled them.  They are all opening now.

 

By the way, I already had the 2020 versions installed.  I also uninstalled all my preferences for the old versions.

 

Thanks everyone for your help!

Sahil.Chawla
Adobe Employee
Adobe Employee
December 12, 2019

Hi there,

Sorry to hear that, have you updated all the Adobe products via the Creative Cloud Desktop app and see if it helps?
Also, would you mind sharing some more details about the issue you're facing with Adobe Apps?

We're here to help, just need more information.

Regards,
Sahil

Participant
December 12, 2019

Everything is up to date on Creative Cloud Desktop.  I have tried to open Photoshop, Illustrator, Acrobat DC, and InDesign.  I am currently uninstalling everything and will try to reinstall to see if that helps.  Stay tuned...

Legend
December 12, 2019

1. What versions are shown on Creative Cloud desktop?

2. What happens when you try to run them?

Legend
December 12, 2019

Maybe you don't have the latest of all products. Apple's plan with Catalina was to get rid of all old apps. CC 2020 should run.