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Known Participant
May 24, 2018
Question

Adobe Sketch transfers data to the wrong Mac

  • May 24, 2018
  • 2 replies
  • 625 views

Hey there, if I export an Adobe Sketch file to PS Desktop it opens on my new iMac, not on my Mac Pro. Is there a way to change that?

I haven't found any settings for that. I still can use dropbox but it's not as comfortable.

Thanks.

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    2 replies

    Community Expert
    May 24, 2018

    It should go to any device that is logged into your Adobe creative ID.  Like what Melissa said,  try logging out and logging back into it.  There also could be a slight delay into showing up in there as well.  I mean,  I know when I upload brushes into my CC library,  sometimes it takes a little while for it to show up in the CC of one of my other devices.

    Known Participant
    May 24, 2018

    That didn't work. It opened on my iMac again. My Mac Pro runs El Capitan, maybe that's the reason?

    Community Expert
    May 24, 2018

    Are all the apps updated to the current versions? 

    chanaart
    Community Expert
    Community Expert
    May 24, 2018

    You have to make sure that both of the devices are with the same CC Adobe ID.

    Chana

    Known Participant
    May 24, 2018

    I only have one Adobe ID. So actually it should be opened on both mac, but Adobe Sketch always choses the iMac.

    melissapiccone
    Community Expert
    Community Expert
    May 24, 2018

    It should open on both... try logging out and logging back into your CC app the one you want to open in...

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist