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ellenl16328807
Participant
June 30, 2022
Question

After opening a file in PS, I have to click on the image before PS responds to commands. Annoying.

  • June 30, 2022
  • 2 replies
  • 161 views

After opening any file in PS, I have to click on the image before PS responds to commands. It didn't used to respond that way and I'd like to once again open a file and select image size, or print, or whatever, but unless I click someplace on the image, PS doesn't respond. I'm running the latest version of PS on an iMac, OS 12.4. I have tried uninstalling and reinstalling PS and recently had my system replaced by Apple for an unrelated issue. But the problem was already happening before that reinstall. Thank you. 

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2 replies

lambiloon
Community Expert
lambiloonCommunity Expert
Community Expert
June 30, 2022

Hi if you are using a new version try to make sure all versions of adobe are the same or maybe it's a bug all issues are on notice of the adobe team hope to be fixed soon...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
CShubert
Community Manager
CShubertCommunity Manager
Community Manager
June 30, 2022

Hi @ellenl16328807, sorry to hear this. It is possible that in all the changes/updates the prefernces have become corrupt.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

Thank you,

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