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Maior ADV
Known Participant
October 25, 2020
Question

After using Photoshop for several minutes, the video card dies

  • October 25, 2020
  • 2 replies
  • 167 views

Hello everybody. I have been using photoshop for years but by now I am exhausted, lately I have many problems and I have serious difficulties to work!
When I open a RAW file from LIGHTROOM to PHOTOSHOP the support for the GPU video card "dies".
At first everything works, but after working on several files, and saving them, I no longer have support for the video card. When I go into ownership, performance, the GPU is not detected. If i close LR and PS, and open PS the GPU support is ok... If i open LR and send other RAWs to PS the GPU support is ok, while i'm working the GPU dies!

I use an updated version of his adobe software and video driver.
I have a Dell XPS 15 7590 with GTX 1650 video card.

it's like the driver stopped working and consequently I lose all the functionality on photoshop.

how can I solve this problem? because working in these conditions is really impossible! Thank you

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2 replies

davescm
Community Expert
Community Expert
October 25, 2020
Maior ADV
Maior ADVAuthor
Known Participant
October 25, 2020

thanks, it's all online according to the guide. I just can't find the sniffer.exe process.

October 25, 2020

Navigate to this location C:\Program Files\Adobe\Adobe Photoshop 2021

Maior ADV
Maior ADVAuthor
Known Participant
October 25, 2020

Do you recommend any particular settings in the NVIDIA 3D CONTROL PANEL?