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Inspiring
September 28, 2023
Question

AI removal tool not working properly in Photoshop 25

  • September 28, 2023
  • 2 replies
  • 412 views

I've just updated from Photoshop 24.7.1 to 25.0.0 on Windows 11.

Since the update, when I try to use the AI removal tool, sometimes when I highlight an area and let go of the moust the app will do nothing until I click somewhere else on the screen, This happens whether Remove After Each Stroke is ticked or not, and I'd say it happens about 30-50% of the time. If I click somewhere else, it'll draw a long pink line to that spot, and sometimes I'll have to click several times before it tries to actually do the removal. I have Use Graphics Processor ticked, and I'm using an GeForce 4080 card.

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2 replies

Inspiring
October 23, 2023

Manually resetting my preferences is a big pain. Given that this posts has had 13 upvotes, I'm wondering if anyone else has had the same issue? Why would resetting the preferences fix this? It doesn't seem like it would have anything to do with that. It's just a bug that needs fixing.

Ged_Traynor
Community Expert
Community Expert
September 29, 2023

@Mark-Hazeldine try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html