AI Transparent Images importing with white background into PS sine new update

Forum|Forum|4 years ago
July 30, 2021
3 replies
283 views

I did the latest update for PS and now anytime I Place my AI vector files as a linked file it will show up with a white box. I have to work on several images a day and do not have time to cut out every background in PS.

I have done the same process for 2yrs and never had this issue until I updated. How could I keep this from happening?

macOS

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D

deniseg225

Participant

Having the same issue. Adobe needs to fix this ASAP!!! Not cool

Brad @ Roaring Mouse

Community Expert

This might be related: the same thing is happening with EPS files.

The latest PS is erroneously reading the low-res previews from EPS files instead of rendering the actual vector information.

This has been reported a few times now in the Bugs forum.

This is the first time I've heard it with AI files, tho.

Omar.Fathy

Community Expert

Are you sure that the original Ai file doesn't have a white shape behind?!

M

michellel45544215Author

Participant

I checked and yes 100% transparent. I ended up just reverting back to the previous version before installing the update of PS and it solved the issue. Thank you!

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