ALT, SHIFT, and CTRL pop up under cursor

Forum|Forum|10 years ago
August 4, 2015
12 replies
57566 views

Before I upgraded to windows 10 my Photoshop was running perfectly on CC 2014, with my tablet experience being treated different form other applications. Avoiding such things such as, "press and hold to right click" and t"ext boxes for ALT, SHIFT and CTRL", but now in windows 10 my Photoshop is treated exactly like all other services with the annoying pop up text boxes and blue circles being formed when holing it down and right clicking. Does anyone have a fix for this issue. I am using a Wacom Intuos Pro Medium in Photoshop 2015/2014. Thank you.

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Correct answer JJMack

The only thing I've found to work has been from the wacom forum: http://forum.wacom.eu/viewtopic.php?f=2&t=22034

It involves switching off windows ink and making Photoshop use wintab instead.

Yes the pop-up are from Windows INK turning off INK you will loose pressures sensitivity till you force the use of wintab API in newer Photoshop versions.

1. create a notepad and type in:

# Use WinTab

UseSystemStylus 0

save it as a plain text file named PSUserConfig.txt

2. Open run command and type appdata and hit enter key

3. Go to location:

Roaming - Adobe - Adobe Photoshop CC2015 - Adobe Photoshop CC2015 Settings

4. Move the PSUserConfig.txt file to Adobe Photoshop CC 2015 Settings folder

Show previous replies

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mcjannet

Participant

I have exactly the same problem and it started when I upgraded my Winows 7 to Wwindows 10. People seem to have had the same problem witth other windows versions too:

Wacom Forum - Wacom Europe GmbH • View topic - B.Pen&Touch/Win7/Modifier key tooltips

...but I don't know how to use their solutions in Windows 10. I tried to shut down the "tablet service" from services-panel, but the pen stopped working.

JJMack

Community Expert

Make sure you have the Wacom driver version 6.3.11w3 installed and remove any Wacom preferences you may currently have on your machine using Wacom preference utility. Then customize your tablet settings for your applications like Photoshop.

JJMack

M

mcjannet

Participant

Dear JJMack,

Thank you for your answer. I removed all my Wacom preferences and installed the latest driver, but unfortunately the problem still persists.

JJMack

Community Expert

I failed every English course I had to take growing up in the states. Could you please re-write what you wrote above so a English dummy like myself may be able to understand the action you did in Photoshop. Also explain how Photoshop failed to work the way your expected it to.

Did you also update to CC 2015? If so did you also create Wacom Intuos setting for CC 2015 like you did for CC 2014? Photoshop versions have different Paths though all execute a program named Photoshop.exe.

I do not understand what the issues your having with Photoshop CC 2014 and Photoshop cc 2015 are. Are they the same or different issues in the different versions of Photoshop?. If they are different please elaborate some more.

When I press ALT, Sift and CTRL is see no pop under cursor??? Any particular cursor Photoshop has so many of them?

JJMack

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NotNoahAuthor

Participant

Sorry JJMack and I'm sure if you were an English scholar you'd have trouble reading that. So, my problem is that there is this feature in windows that makes it so whenever you hold/press Shift, Ctrl, or Alt while using a tablet it creates a pop-up text box under the cursor. Back when I was using Windows 7 this features would stay outside of both Photoshop CC 2014 and 15 but ever sense my upgrade to Windows 10 this feature has made its way into both programs. It seems that windows cant tell Photoshop from another program. Oddly I dont encounter this problem in a much more niche program called PureRef, so windows is still capable of it, it just can seem to have the same effect on Photoshop. Does that clear things up ?