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Participant
November 23, 2019
Question

Animated zoom isn't working with the keyboard shortcut in PS 2020.

  • November 23, 2019
  • 5 replies
  • 2808 views

I just updated to Photoshop 2020 and right away I noticed that my Animated Zoom wasn't working, it was just snapping right to where it should be instead of . This is a problem I've had before so I checked my preferences to ensure that everything was in it's place. It was, so I tried restarting Photoshop several times to no avail. Howver, oddly, the animated zoom still works fine with a mouse click using the Zoom Tool, the problem is only present on the keyboard shortcut. I have Animated Zoom and Use Graphics Processor both turned on and Caps Lock is off. Does anyone know anything I can try? Is this just a problem unique to me that might just end up fixing itself? 

Thanks in advance!

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5 replies

Participant
November 4, 2020

this is how you solve that problem..

make sure scrubby zoom is checked ..its at the top menu when you select the zoom tool

Participant
December 13, 2020

That's greyed out for me for some reason, I have use graphics processer checked in the preferences, any idea why it's greyed out?

Participant
December 14, 2020

Update, doing a clean uninstall and reinstall of PS seemed to fix for me

Participant
February 4, 2020

If you toggle the Animated Zoom tool in preferences it will not work. 

I found that if I will click on the Zoom Tool and after that click the button that enables the Animated Zoom, it works. 

Hope it helps.

 

Participating Frequently
February 4, 2020

Hey,

 

thanks for the help but the issue isn't tthe zoom tool, but the keyboard shortcut. The zoom animates fine using the tool, but not so with the keyboard.

Participant
February 4, 2020

I don't really understand what you mean by "not with the keyboard" 

I use animated zoom by pressing CMD + SPACE and move the mouse in and out. If you are talking about animating with the space bar + CMD for zoom in and space bar + Option for zoom out, it still works but only if you toggle the switch that I was showing in my previuos reply. 

Participating Frequently
February 3, 2020

Same issue. I'd very much like this fixed myself. It's surprisingly jaring.

Jeff Arola
Community Expert
Community Expert
December 12, 2019

Sorry for not getting back to you earlier.

Yes i definitely see what your talking about and experience the same with photoshop 21.0.2 running on windows 10 x64 1909

 

 

You can file a bug report over here:

https://feedback.photoshop.com/photoshop_family

Jeff Arola
Community Expert
Community Expert
November 23, 2019

What operating system do you have?

 

What keyboard shortcut are you using?

Lew PAuthor
Participant
November 23, 2019

I'm using Windows 10 and just the default Ctrl++ keyboard shortcut, standard QWERTY keyboard.