Anyone else running into the "no internet" login bug?

I appreciate it @PECourtejoie - I had fully diagnosed the issue with Adobe's Virtual Assistant trying everything they could think of with my computer to solve the problem. I found a temporary solution which was simply resarting it (my computer).

That's what led me to post on here asking if anyone else was having the same problem... I think the problem may be related to Adobe's mobile verification app "Account Access" which recently changed the way they verify users with a 3-number system. Do you use this app (Account Access) to verify your login?

@CShubert is Adobe Virtual Assistant a part of Adobe's support team or do I need to call one of the numbers listed on that page to contact Adobe support? 

If they are one and the same, they weren't able to help me determine what the issue was, though they were only looking into issues that would be related to my computer. That's when I decided to do the last thing I could think of and restart my computer.

I am trying to help you fix the issue, IE, troubleshoot, and help you fix your issue by checking that everything else is working ok...

Hi @LevelExposure sorry you are having this issue.  We suggest you contact support to diagnose what might be happening:

https://helpx.adobe.com/contact/phone.html

No @PECourtejoie nothing on my computer has changed recently (firewall, network security or even any OS updates)... everything was working fine prior to the switchover to Adobe's new login verification method via the "Account Access" mobile app. Also, I am able to login normally after restarting my computer... proving its not a firewall issue. I was even able to log onto this community via the adobe.com website when the issue first occured and I was trying to work out the issue with the Adobe Virtual Assistant Portal... proving I had access to the internet.

I understand the more obvious response to this is that it's in issue with my computer (or firewall) but after the issues occured two, three, four more times I couldn't help but assume it has something to do with the new verification system. I used to test apps professionally and its quite the coincidence that the issue starts at the same time the new verification system started. Thats what prompted me to come on here to see if anyone else has encountered this problem... 

Do either of you @Kevin Stohlmeyer or @PECourtejoie use the Account Access mobile app to authenticate your login to Adobe's apps... or are you two just trying to dissect the issue?

Hi, do you have a strict firewall or any kind of over-protective software?
I am wondering if the activation forum might not have more knowledge on that very matter?

When the problem occurs, any of them... but again as stated above originally LR and PS but I have also tested it with BR, AI, ID, PR and DW when the problem occured for the third time.

I login with my credentials, choose the number shown when prompted by Adobe and the Account Access mobile app and it gives me a green check like everythings correct, then it jumps to the "no internet access" pop-up window and everything closes. 

What app specifically can't you log in to?

Yes, @Kevin Stohlmeyer all my apps are up to date... as stated above it was actually after updating a bunch of apps (including Creative Cloud) that the problem started to occur. I was out of town so I'm not 100% sure when they changed the way Adobe verifies your login via the "Account Access" mobile app but it I'm fairly certain the two are related. In the app you used to just "allow" or "deny" access via the mobile app and I guess to step up security they moved to some kind of number verification... which is when this bug started.

Hi @LevelExposure is your Creative Cloud Desktop application (not PS or LR) up to date?