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Participant
August 6, 2018
Question

App-V 5.1 and Creative Cloud Apps 2018

  • August 6, 2018
  • 1 reply
  • 2308 views

We have been mandated to virtualize all of our Apps... So far everything works except our enterprise Adobe CC 2018 apps.. after sequencing them, they launch, but now always want us to log on and register them ( only on roaming profiles) .. How can I fix this? our system do not have access to the internet..

Please help

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1 reply

JJMack
Community Expert
Community Expert
August 6, 2018

If your machines can not connect to the internet how did you activate CC 2018 on them.

I do not understand exactly what you are doing more information would be useful.  Adobe Photoshop CC 2018 19.1.5 is an Adobe application that runs on personal computers running Windows and Mac OSX.  The personal computer does not need to be connected to the web to install or run CC 2018 but they do need to connect to the Internet to activate CC 2018 after CC 2018 is installed and also connect once in a while to keep the activation active.

However, if the way you virtualize application make it look like you are on a different machine or you machine configuration looks different each time you use an application.  I could believe  Adobe's CC 2018 application may ask you to connect and login to keep your Activation Active each time you use it.

JJMack
Participant
August 7, 2018

we have one person who downloads the updates for our Adobe CC products.. I work for the Government, if you hadn't guessed already .. I believe that we at on an enterprise type of solution and the install are built with the CCP.. we have been distributing the apps through SCCM to the individuals who use them, When we virtualize the apps with App-V, they work fine on non roaming profiles.. but on a roaming profile, (pushed through App-V) the app will load but want the user to log in which they cannot do. I feel there has to be a solution to this other than stand alone installs, The command I work for is pushing hard to get everything virtualized..

I have followed for the most part Adobes own solution for virtualizing Adobe Pro, and it seems to work fine, just don't know what the missing piece is for the CC products..

JJMack
Community Expert
Community Expert
August 7, 2018

As far as I know Adobe Creative Cloud applications are installed as stand alone applications that do not need to be connected to the web.  However they are not useable till they have been activated.   Activation requires connecting to the web for a short time to activate the installed Creative Cloud applications using the Adobe creative Cloud Desktop application. All installed Creative cloud cc 2018 applications on that machine will be activated then.  Activation is for some number of days for those Application on that machine.

If CC 2018 works on your machines  I feel that the Creative Cloud cc 2018 applications installed on the machines have been activated.

If when you virtualize a roaming user it look like the user is on a different machine then then the activated machine I feel a creative cloud cc 2018 application would not find any current activation credentials for the virtualized roaming user a would prompt the virtualized user to login to activate the installed cc 2018 applications installed in their virtualized world.

JJMack